My candle jar has black spitting
As our candles are triple scented, it would be a case of the wick mushrooming due to the fragrance oil reacting to the wick.
As instructed in our box (top flap and base instructions) and also the candle safety instruction on the base of the candle,wicks should be trimmed to approx 2-3mm to remove the mushrooming that causes the black spitting. Once the mushrooming is removed, this should fix this issue and the candle should be burning normally again :)
As we put all of candle safety precautions in the bottom of the glass jar and also on the box, please make sure to follow it so you can enjoy your candle safely.